Privacy Policy

Blueline Detailing ("we," "us," "our") is a mobile car valeting business based in Cheshire, UK, operated by Lubomir Gurov. This policy explains what personal data we collect, why, and how it's handled.

What we collect

When you enquire or book through our website, we collect: your name, email address, phone number, address (including postcode), and vehicle make/model or registration. If you contact us by email or phone directly, we may also hold whatever information you choose to share with us.

Why we collect it

We use this information to respond to enquiries, arrange and confirm bookings, calculate travel distance to your location, and provide the service you've requested. We do not use your data for marketing unless you've specifically opted in (e.g. via a newsletter signup).

How it's stored

Enquiry and booking information is stored via our website provider (Wix) and our business email (Google Workspace). Financial and job records are kept in our own business records for accounting and tax purposes, as required by UK law.

Who we share it with

We do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by the service providers we use to run our business (Wix, Google Workspace, our payment provider), solely to deliver our services to you.

How long we keep it

We retain booking and customer records for as long as reasonably necessary to provide our service and meet our legal obligations, including UK tax record-keeping requirements (currently up to 6 years for financial records).

Your rights

Under UK GDPR, you have the right to ask what personal data we hold about you, request a copy of it, ask us to correct or delete it, and object to how it's used. To do any of this, contact us at info@bluelinedetailing.co.uk.

Our website may use cookies for basic site functionality, provided by our website platform (Wix). You can manage cookie preferences via the cookie banner shown on our site.

Changes to this policy

We may update this policy occasionally to reflect changes in how we operate. The most recent version will always be available on this page.

Contact

Questions about this policy: info@bluelinedetailing.co.uk